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Terms & Conditions

• If you are paying your instructor cash, please ask your instructor for a receipt and keep track of the lessons you have received.

• All students must carry their UK provisional licence with them to all lessons.

• It is a legal requirement to declare if you are on a driving ban to your instructor on the first lesson.

• Aram Driving School cannot be held responsible for any monies paid to the franchised instructor, this is an agreement between the pupil and the franchised instructor.

• You are required to give a minimum of 48 hours’ notice to your instructor should you wish to cancel a lesson. Anything less than 48 hours, your instructor is entitled to charge you for the hours cancelled. You should contact your instructor directly to cancel or reschedule your lessons to avoid disappointment.

• Your Aram driving school instructor is entitled to withdraw their car for the usage of your test should they feel you are not ready. Your Aram Driving School instructor will always give you a minimum of 5 working days’ notice, providing you haven’t come to the instructor at short notice of less than 5 working days.

• Aram Driving School cannot be held responsible for lesson cancellations due to mechanical breakdown.

• Aram Driving School has a strict no-smoking policy.

• Aram Driving School driving instructors will abide by an equal opportunity policy and will not discriminate against race, colour, creed, gender or sexual orientation etc.

• Any block booking lessons not fulfilled within 6 months of the first lesson recorded on this progress log may be lost. It is up to you and your instructor to keep a record of your lessons.

• If you lose this progress log. you are losing a receipt for how many lessons you have had in the past and your current progress status. Please keep this in a safe place.

• We do not offer a refund on block bookings unless zero hours have been used. If you are unsure about your future driving lessons in any way, we recommend you pay your instructor on a pay-as-you-go basis.

• If you have a complaint, please consult your allocated Aram Driving School instructor first. If you are still unhappy, please contact us in writing to:

• The office manager will respond during working hours 9am-5pm, Monday to Friday).

• If your complaint is of an urgent matter, please call the office on 074 6262 7171, we may also ask you to put this in an email to avoid any confusion.

• If your complaint is regarding your test preparation, please tell us in advance so we can help you and so that you have the best chance of passing the first time.

• Please do not leave it until after your test to raise a complaint regarding your test preparation.